Service Providers

MANAGED SERVICES

Service Providers today face greater demands from their subscribers in an increasingly more competitive environment - customers continuously desire more for less. Service Providers are on the lookout for new value added solutions that they can sell to their customers.

PineApp have qualifed as preferred Service Provider ready with its solution ,that include the following components:

Revenue Potential - Service Quality and Features

• Solution/service is easy to deploy (intuitive design and multi-platform availability)
• Low false positives and low customer complaints
• Solution offers “tiered” revenue generation model
• Vendor offers future opportunities for service expansion and increased revenue generation

Flexibility in Costs/Payment

• Little or no capitalization
• Expenses linked to operational costs

By deploying a PineApp Managed Service, Service Providers are now able to push downstream (resellers, system integrators, financial institutions, universities, etc) options for value added services per users.

NETWORK PROTECTION

Anti Botnet

Today thousands of “bots” are operating within the service provider network - using service provider’s IP addresses and bandwidth. Botnets operate by infecting computers with malware and then using those computers to send spam – usually without the subscriber’s knowledge. As a consequence of these high spam levels, several of the major DNS blacklist providers have added service provider’s IP address pool to their lists – what is commonly referred to as being “black‐listed”. Most Internet MTAs refuse mail from blacklisted IP addresses and as a result, service provider’s customers are being blocked by receiving ISPs.The process of removing IPs from SMTP Blacklists not only relies on customer’s complaining about poor quality of service, but also represents a significant administrative expense in identifying those affected IPs, fielding customer complaints and the direct costs associated with negotiating IP removal with the RBLs themselves.

The Anti-Botnet Solution

The PineApp OSG is a carrier-grade solution that can be easily deployed to scan and block up to 99% of all unwanted or malicious outbound email traffic. Easy to deploy, the OSG functions as a transparent SMTP proxy that informs the Service Provider, in real time and with granular level statistics, about which IP addresses within their networks are being controlled by botnets. The OSG is the ideal solution to neutralize botnet activity within a Service Provider’s network. By harnessing the power of PineApp’s OSG, a Service Provider can reduce their blacklisted IPs, improve their IP reputation and reduce the unwanted consumption of their bandwidth.

Carrier Safe Gateway

The PineApp Carrier Safe Gateway Solution is intended to provide Service Providers with maximum flexibility. Each Carrier Safe Gateway unit is able to process millions of HTTP sessions per hour. The CSG functions as a transparent proxy that informs the Service Provider, in real time and with granular level statistics, about which IP addresses within their networks are surfing to which websites. The PineApp CSG solution is an ideal solution to control and monitor internet browsing activity generated by the Service Provider’s network users. By harnessing the power of PineApp’s CSG, a Service Provider can effectively reduce end user exposure to unwanted website and internet content, improve bandwidth usage and regulate traffic and adhere to the government compliances where applicable.